IT Support & Services in Burgess Hill
At Sussex Tech, we like to keep things simple. Our support package includes everything you need to keep yourself up and running and operating efficiently every day.
If you need extra help with cybersecurity, need telephony or your website hosting, you can choose from our range of bolt-ons. Whatever your requirements, we can put a package together that supports your needs.
"We've found the team at Sussex Tech to be straightforward and easy to deal with. They do what they say they are going to do."
Essentials Managed Support Service
Our support package includes everything you need to keep yourself up and running and operating efficiently every day.
- Microsoft 365 Business Premium
- Office 365 (Word, Excel, PowerPoint, Outlook, Notes, Publisher)
- Teams (Collaboration)
- SharePoint (File Sharing)
- Exchange (Email)
- OneDrive (File Storage)
- Antivirus, phishing & malware protection
- Remote monitoring of hardware & software
- Remote patching of hardware & software
- Configuration & management of security settings and access control
- Helpdesk access for day-to-day user support
- Quarterly business reviews & reporting
- Secure cloud based backup for all user email & files.
- Printer support
- Cyber Essentials certification
- Password management & storage
- Sussex Tech Support Cyber Essentials SharePoint documentation site
- Cybersecurity awareness training
- Simulated phishing attack
- £25,000 Cyber Liability Insurance
Cyber Essentials Plus Bolt-On
Cyber Essentials Plus requires a hands-on technical verification, including an external vulnerability scan and an internal assessment, ensuring security controls are effectively implemented and protecting against cyber threats.
- Everything in the Cyber Essentials Bolt-On
- Independant Cyber Essentials Plus audit
- Business data recovery testing
- Internal & external penetration testing
Communications Bolt-On
VoIP (Voice over Internet Protocol) enables phone calls via the internet, reducing costs. Teams Phone integrates VoIP within Microsoft Teams, providing seamless communication, collaboration, and advanced features for business calls and meetings.
- Voice Over Internet Protocal (VoIP) telephony
- Internet connectivity
- Microsoft Teams integration
WordPress Website Bolt-On
WordPress is a user-friendly, versatile platform for building websites and blogs. It offers customisable themes, plugins, and a simple interface, ideal for small businesses to create and manage their online presence.
- Hosting for your WordPress website
- Configuration for your WordPress website
- Backup of your WordPress website
- Securing your WordPress website
