IT Support

Simple IT Support for Sussex Businesses

We look after your Microsoft 365, back up your data, monitor your systems around the clock, and keep everything secure and up to date.

When you need help, you’ll speak to a friendly local team that genuinely cares about your business. At Sussex Tech, great customer service is every bit as important as great IT support.

"We've developed a simple package that covers the requirements to keep you safe, secure and productive."

Chris Daines

Co-Founder

"Sussex Tech couldn't be more helpful. From sorting out struggling laptops to securing our network, Jack & Graham have made all our IT niggles dissappear."

Recruitment Agency - Haywards Heath

Your Managed IT Support Service

Our support package includes everything you need to keep yourself up and running and operating efficiently every day.

Microsoft 365 Business Premium Subscriptions
Office 365 (Word, Excel, PowerPoint, Outlook, Notes, Publisher)
Microsoft Teams (Collaboration & Communication)
Microsoft SharePoint (Shared file storage)
Microsoft OneDrive (Personal file storage)
Microsoft Exchange (Email)
Security services for antivirus, phishing & malware protection
24/7 remote monitoring of hardware & software
Configuration & management of security settings and access control
Remote patching of hardware & software
Access to our local, Sussex-based helpdesk team for day-to-day user support
Secure cloud based backup for all user data, files and email
Printer support

Microsoft 365 Management

“Providing the software you and your team need to be productive in your work, whilst keeping you secure.”

Pro-active Support

“We monitor customer networks 24/7 to keep them running. Software updates and patches are automatically applied to keep you secure.”

Local Sussex Helpdesk

“Our friendly, local helpdesk team are always ready to help resolve your IT issues”

Secure Backup of All Data

“All customer data files, documents and emails are always securely backed up for peace of mind.”

Cyber Essentials Managed Service

Cyber Essentials is a government-backed scheme helping small businesses protect against cyber threats. Achieving certification boosts security and customer confidence.

Cyber Essentials certification
Password management & storage
Sussex Tech Support Cyber Essentials SharePoint documentation site
Cybersecurity awareness training
Simulated phishing attack
£25,000 Cyber Liability Insurance

Cyber Essentials Plus Managed Service

Cyber Essentials Plus requires a hands-on technical verification, including an external vulnerability scan and an internal assessment, ensuring security controls are effectively implemented and protecting against cyber threats.

Communications Managed Service

VoIP (Voice over Internet Protocol) enables phone calls via the internet, reducing costs. Teams Phone integrates VoIP within Microsoft Teams, providing seamless communication, collaboration, and advanced features for business calls and meetings.

WordPress Website Managed Service

WordPress is a user-friendly, versatile platform for building websites and blogs. It offers customisable themes, plugins, and a simple interface, ideal for small businesses to create and manage their online presence.