VoIP Services
“The adoption of VoIP phone and fibre data service has been swift. Hybrid working and the ever-increasing need for bandwidth being contributory factors’.
At Sussex Tech Support, we offer customers choice to either use our Horizon Cloud VoIP service or enable Microsoft Teams to act as your office phone service.
Data Services
For data service requirements, we offer customers a comprehensive range of connections from cost effective broadband services to ethernet services with much higher throughputs.
Horizon Cloud PBX
Horizon Cloud PBX is a comprehensive business phone system that offers a hosted communications service, equipping businesses with a wide range of fixed and mobile telephony capabilities. Seamlessly accessed through a user-friendly web portal, this solution empowers you to take precise control over your telephony needs.
Teams Phone & Operator Connect
Microsoft Teams Phone seamlessly merges with Microsoft Teams, eliminating the necessity for a separate phone service in businesses. By integrating calling, voicemail, and conferencing features within the Teams platform, it offers a true unified communication solution.
This consolidation allows for connectivity across devices, erasing the need for standalone phone services. Leveraging Teams’ capabilities streamlines operations and fosters efficient collaboration, removing the reliance on separate phone systems.
Fibre Broadband
Where available, we supply our customers with Fibre Broadband Circuits all the way to their premises. With speeds of 130 Mb per second up to 1 Gb per second, full fibre offers the fastest and most reliable service.
Where fibre still isn’t available, we are able to offer Fibre to the local cabinet services with speeds of up to 80 Mb per second. Where
Voice service are running over a connection shared with data, we offer an ‘assured service’ connection to ensure voice calls are always crystal clear.
- Business Care – 22 hour fix time SLA
- Short installation time for new circuits
- Simple regrade to different Broadband products
- Additional IP addresses can be purchased (standard is one free static IP)
Ethernet Services
Where an organisation has a high reliance on good quality internet connectivity, we recommend Fibre Ethernet Access services. With higher SLA’s and higher synchronous bandwidth of up to 1 Gb per second, ethernet access will keep your business always running.
With flexible options to meet your business requirements, ethernet services give your business access to the most robust connection to the internet.
- Highly reliable, secure and fast data connectivity
- Helps reduce the cost of private networking while improving the quality-of-service support
- Options for services over either 100 Mbps or 1 Gbps circuits
- Symmetric upload and download speeds from <10 Mbps to 1 Gbps
- Scalability and flexibility that you can’t get from legacy services
- Robust, end-to-end SLAs that include 24/7 UK-based support with 6 hour fix time SLA
Sounds Daunting?
Don’t worry we’re here to help. To see how:
"Getting our Cyber Essentials certification with Sussex Tech Support was straight forward. The way they set up and secured our IT meant we had nearly all of the pieces of the puzzle already in place."
