YOUR LOCAL BUSINESS IT SUPPORT PARTNER IN WORTHING
We are a customer service focused IT Support & Security provider based in the Heart of Sussex.
Customer Service Driven Local IT Support
We partner with local businesses in Worthing to deliver first class customer service and cost-effective IT Support. We believe we are a customer service business that specialises in IT.
Find out how we can deliver your business customer service-focused IT Support
Learn how we can keep your business safe from cyber threats
Find out how automation can streamline the way your business works
What Our Customers Say
“Your team demonstrated exceptional skill and dedication, ensuring that the transition from our previous supplier was smooth and minimally disruptive to our daily operations. The new infrastructure has already made…“ Read More…
“I can only echo what your other customers have said – an excellent service that is streets ahead of our previous and longstanding tech support company. Feedback from our whole team has been …” Read More…
Whilst we are able to resolve 95% of IT issues remotely, our local IT Experts are based in Haywards Heath, so able to respond quickly should they need to visit a customers site.
Frequently Asked Questions – Local IT Support in Sussex
Why should we choose a local IT support company in Sussex rather than a national provider?
Choosing a local Sussex‑based MSP means you get faster response times, on‑site support when needed, and a provider who understands the needs of local businesses. As a Sussex IT support company, we work exclusively with businesses in the area, allowing us to build long‑term relationships and deliver a more personal, customer‑focused service.
What IT support services do you provide for small and medium sized Sussex businesses?
We provide fully managed IT support, including Microsoft 365 management, cybersecurity, data backup, network monitoring, user support, and proactive maintenance. Our services are designed to keep Sussex businesses secure, productive, and compliant, without the stress of managing IT in‑house.
Do you offer on-site IT support in Worthing?
Yes. We provide both remote and on‑site IT support for businesses in Worthing and the surrounding Sussex area. While many issues can be resolved remotely, having engineers nearby means we can attend your premises quickly whenever hands‑on support is required.
How quickly do you respond to IT support requests?
Responsiveness is one of our core values. As a local Sussex MSP, we pride ourselves on rapid response times, clear communication, and resolving issues efficiently. Our customers value knowing exactly who to contact and receiving timely updates, without being passed between call centres.
Can you support and manage our Microsoft 365 environment?
Yes. We specialise in Microsoft 365 support and management for Sussex businesses. This includes Teams, Outlook, OneDrive, SharePoint, security configuration, backups, and user management, ensuring your Microsoft 365 setup is secure, reliable, and working the way it should for your business.
How do you help protect local businesses from cyber security threats?
Cyber security is built into everything we do. We protect Sussex businesses through layered security, including endpoint protection, email security, monitoring, backups, and user awareness. We also support Cyber Essentials certification, helping local firms demonstrate their commitment to security and compliance.
Do you work with businesses in our industry or size?
We work with a wide range of small and medium‑sized businesses across Sussex, including professional services, manufacturing, retail, construction, and charities. Our support is scalable and tailored, so whether you have five users or fifty, we design IT support that fits your business.
Can you take over from our existing IT provider smoothly?
Absolutely. We regularly handle IT handovers from existing providers for Sussex businesses. Our onboarding process is structured, secure, and low‑disruption, ensuring continuity of service while we document your systems and put proactive support in place from day one.
How is your IT support pricing structured?
Our IT support is provided on a clear, fixed monthly basis, making costs predictable and easy to budget for local businesses. There are no hidden charges, just transparent pricing aligned with the level of support and services your business needs.
Why do Sussex businesses stay with you long term?
Our customers stay with us because we’re a customer service business that delivers IT support, not the other way around. By focusing exclusively on Sussex, we build trust, respond quickly, communicate clearly, and genuinely care about keeping our local customers productive and protected.